John: Hello, my name is John Barry. I’m the North American Human Resource Manager for ECC Japan. ECC is large. We’re coming up on our 53rd anniversary, and we’re a large educational organization in Japan offering all sorts of educational opportunities and courses. My primary focus is to recruit native English speaking North Americans to go teach English in Japan, and have a great experience.
Interviewer: And why do your customers or clients prefer ECC as opposed to other educational groups?
John: ECC has a great name in the English conversation arena in Japan. And they have, for example, what we consider full-time positions. That is, twenty nine and a half hours per week. Doesn’t that sound pretty good? And seven weeks’ paid vacation. It’s just basically a sweeter package. Within the private sector, it’s pretty hard to beat, and it’s also got a great reputation in terms of providing reliable employment opportunities and a good work environment in Japan. So I think folks from other companies, even from within Japan, do gravitate towards ECC. Fifty years plus in the business – you gotta expect that they have a pretty good foundation there for taking care of people.
Interviewer: And what are some of the challenges you may have faced being the North American HR person for ECC?
John: Well, other than those midnight telephone call meetings because of the time difference, really not too many, to be frank. The applicant pools have always been reasonably plentiful. That’s not to say that that couldn’t change. I do find we’re traveling more around North America now. Initially we were. It’s 15 years in Toronto now. Maybe the first five or so I was strictly out of Toronto for the most part. A couple of trips here and there, up to Vancouver or down into the States, but now we try to move around a little bit more, and get a bit more exposure. It costs a lot of money, we realized, to have people to come up to Toronto all the time, so we’re making a solid effort to get around the States and parts of Canada three or four times a year to maximize opportunity for all native English-speaking North Americans. Outside of that, no outright challenges for ECC – other than one year, it was SARS. That’s an exceptional circumstance. So at the risk of boasting, I’d say that the challenges have been minimal. It’s nice to have a set-up here in the business centre, and I can talk more on that if you like?
Interviewer: Ok. How long have you been using a business centre?
John: Actually 15 years. So, I worked in Japan for over decade, and while there working with ECC, they asked me if I’d come over to Canada, set up the North American scenario, and so I actually came over on a trip from Japan to research office space – and within the first day, I found Telsec. In fact, it was my first trip to a business centre, and it’s the one I ended up settling on. Of course, I went to some other ones in Toronto, but the first being Telsec, is the one I went for.
Interviewer: What are some of the things you like about working in a business center as opposed to a private office environment or a traditional office environment?
John: I think within the business center you’ve got, it seems like 50 or 80 other business in here. That network creates a very nice scenario, not just socially, but I know a number of people that have built additional business contracts and partnerships from others within this building. Not that that was your initial intent, but those types of things just seem to happen in this community setting. Outside of that, I’ve utilized various business centres throughout North America and the Alliance Network. They were all coordinated through one person. It was simple. The billing and everything worked quite nicely, and all of them had excellent locations which is essential for people coming into see you. Sort of almost, marquee locations in many cases. One example being, 1 Yonge Street here in Toronto, which is the address of Telsec where I’m speaking to you from. 1 Yonge Street, that’s a pretty popular, or shall I say well know address, right near Union Station.
If you what to have a meeting in a boardroom or a meeting room or a breakout room, all those things cost money. But with the business centre scenario, it’s all under one roof, one umbrella, one package price. Little things. There’s free coffee here if you need it. There’s a newspaper you can check out in the morning, all part of those extra little touches, and the boardrooms are well kept. There’s appropriate AV equipment in there, you’ve even got some whiteboards and dry erase walls there too. When was the last time you could write whatever you wanted all over a wall and not get in trouble for it? So those things are indeed helpful.
And if you have your own private office, you’ll also probably need to have some staff to support you there, unless you’re going to be there all the time. I’m in a scenario where I can’t be, so when I’m traveling in the States or Canada or other locations interviewing North Americans for these jobs in Japan, I’ve got a live call right back here. When somebody calls in, they speak to somebody here. There’s been times where I’ve locked myself out or I lost my key, and what are you going to do if you have your own private office? You go get a locksmith! Well, I easily spoke to the receptionist, she let me in and I actually found the key in my office. So little things like that, they all add up. Staff’s been helpful, it’s a full menu as you can imagine, of services here, from coffee etc. The boardrooms have AV etc. And overall, it’s been a very positive experience. It’s where I like to be.
This may sound odd, but they’ve got great washrooms here and kitchens. It’s important because a lot of places wouldn’t have the proactive insight to build, basically, to stay up with the times. So I’ve got clients coming in, have them come out of the washroom and say: “That’s the nicest washroom I’ve ever been in.” Not that that’s going to close the deal for you, but it’s just sort of nice to have that associated with your company. Those types of extra little touches help.
Another thing that I personally notice that I can speak specifically to is, at least with the Toronto location, proactive improvements moving forward. They’ve recently knocked out some walls and they’ve put in glass wall windows with smoked glass – so there’s still some privacy for the individuals in these private offices. But what you can see, you get this nice natural light coming in from the lake. You can get a better view of Lake Ontario. Little things that just sort of liven everything up. They ads to the atmosphere of the place versus some kind of dingy spots that you might see in some private offices.

Hotels
1. THE OMNI KING EDWARD HOTEL
37 King Street East
Toronto
Jennifer Smith, General Manager
Jennifer.smith@omnihotels.com
Tel: 416-863-9700
www.omnihotels.com/hotels/toronto-king-edward
2. EXECUTIVE HOTELS AND RESORTS (BOUTIQUE)
8 Colborne Street
Toronto
Mark Perry, General Manager
generalmanager@cosmotoronto.com
sales@cosmotoronto.com
reservations@cosmotoronto.com
sales.toronto@executivehotels.net
Tel: 416-350-2419
www.spazen.ca or www.cosmotoronto.com
3. HOTEL VICTORIA (BOUTIQUE)
56 Yonge Street
Toronto
Emeline Boul, General Manager
frontdesk@hotelvictoriatoronto.com
Tel: 416-363-1666
Mobile: 647-574-5832
www.hotelvictoriatoronto.com
4. ONE KING WEST HOTEL
1 King Street West
Toronto
Omkar Sawant, Reservations Manager
reservations@onekingwest.com
Main: 416-548-8100
Reservations: 1-866-470-5464
www.onekingwest.com
5. CAMBRIDGE SUITES TORONTO
15 Richmond Street East
Toronto
Van Nguyen, General Manager
booktoronto@cambridgesuitestoronto.com
Direct: 416-601-3757 Hotel: 416-368-1990
www.cambridgesuitestoronto.com
6. LE GERMAIN HOTEL
Maple Leaf Square
75 Bremner Vlvd.
Toronto
Claudia Cantor
ccantor@germainhotels.com
416-649-4085
Jessica Ham
jham@germainhotels.com
416-910-0427
Main: 416-649-7575
www.germainhotels.com
Health and Wellness
1. MORPHEUS8 BY INMODE
47 Colborne Street
Toronto
Thom Tullo
info@amanspa.ca
Tel: 416-863-6564
www.amanspa.ca
2. ALTITUDE ATHLETIC TRAINING
56 Colborne Street
Toronto
info@altitudeathletictraining.com
Tel: 416-366-3838
www.altitudeathletictraining.com
3. POUTx – Botox and filler clinic
89 King Street East
Toronto
info@thepoutxlinic.com
Tel: 647-350-5475
www.poutx.com
4. PHYSIOHEATH STUDIOS
33 Victoria Street, #130
Toronto
info@physiohealthstudios.com
Tel: 416-368-2525
https://physiohealthstudios.com/
CAFES & COFFEE SHOPS
1. Tim Hortons
18 King St. East (Telsec Building)
Toronto
2. Daily Ritual Café
1 King St. West
Toronto
3. Starbucks
4 King St. West
Toronto
4. Mos Mos Coffee
25 King St. West
Toronto
5. Hale Coffee Company
1 Adelaide St. E
Toronto
6. Coffee at Carltons
36 Toronto St.
Toronto
GREAT QUALITY NEIGHBOURHOOD
18 King Street East is a quality boutique Class A building – East
of Yonge Street: easy street parking, less traffic, excellent restaurants and lovely treed parks – St. James Park @
Church & King and Berczy Park @ Wellington East, Scott and Front Streets – Very high energy and engaging
area.
RESTAURANTS/TAKE OUT
Leave it to TELSEC. Let our staff take care of the catering for the important business meeting room rental or
training seminar! Just let us know what types of food you prefer and for how many people and let us do the
rest. For breakfast, lunch and dinner, Telsec can provide anything from assorted sandwiches to a high-quality
hot sit-down meal. We’re always happy to take care of our clients! https://telsec.net/boardrooms-meeting-
rooms/
1. CRAFT BEER MARKET (OUTDOOR COURTYARD)
Courtyard backs onto our Telsec building, 18 King St. E
1 Adelaide St E (enter on east side of Yonge St., south of Adelaide)
Toronto
Ryan Halsall
info@craftbeermarket.ca
Tel: 437-922-BEER (2337)
www.craftbeermarket.ca
Toronto’s first chef-driven food hall, perfect for lunch or team outings, with a wide selection of seasonal
dishes and local brews.
2. Beerbistro restaurant and bar
Outdoor patio next to our Telsec building, 18 King St. E.
18 King Street East, Main Floor
Toronto
Omid Azad
info@beerbistro.com
Tel: 416-861-9872
www.beerbistro.com
3. CONVIVIUM DINING – HIGH-END (SOME TABLES BACK ONTO OUTDOOR COURTYARD)
Courtyard backs onto our Telsec building, 18 King St. E.
83 Yonge Street
Toronto
Soumini Agate
sa@myconvivium.com
General Manager
Sarah Watson
sw@myconvivium.com
Floor Manager
Tatiana Frelik (Events)
tf@myconvivium.com
Tel: 416-691-9909
www.myconvivium.com
4. RESTAURANT 20 VICTORIA – MICHELIN 2025 APPROVED
20 Victoria Street
Toronto
Declan
20vicreservations@gmail.com
Tel: 416-804-6066
Instagram for reservations: https://www.instagram.com/twentyvictoria/
5. JOEY KING STREET
20 King Street West
Toronto
Nora Elhanafy
nelhanafy@joeyrestaurants.com
Tel: 647-678-5639
www.joeyrestaurants.com
If you want to wow your business partners or clients, then grab and go from this contemporary dining
spot with a menu featuring international and regional dishes. Order their upscale east like sushi, salads,
steaks or that wagyu beef carpaccio. Yum!
6. DACASTO (take out)
37 King Street East
Toronto
Enrico Dacasto
enrico@dacasto.com
Tel: 416-214-0986
www.dacasto.com
7. DEB BREAKFAST. CO (take out)
20 Toronto Street
Toronto
Sade Henry
torontostgm@eatdeb.com
Tel: 347-880-8291
www.torontostgm.com
8. THE POKE BOX (take out)
36 Toronto Street
Toronto
Jeremy
info@thepokebox.ca
Tel: 416-929-0363
www. thepokebox.ca
For business teams that love to indulge but want to feel good about it, consider ordering from The Poke
Box. Their individual boxed meals are prepared with fresh ingredients and packed with protein! Great
for sushi lovers but without a mess.
9. CARISMA (ITALIAN)
15 Toronto Street
Toronto
Michael Pagliaro
info@carismarestaurant.com
Tel: 416-864-7373
www.carismarestaurant.com
10. NAMI (JAPANESE)
55 Adelaide Street East
Toronto
Mana
namirestaurant1984@gmail.com
Tel: 416-362-7373
www.namirestaurant.ca
11. TERRONI (ITALIAN)
57 Adelaide Street East
Toronto
Patti Shaw
info@terroni.com
Tel: 416-203-3093
www.terroni.com
12. SWAAGAT – THE REAL TASTE OF INDIA
36 King Street East
Toronto
swaagattoronto@gmail.com
Tel: 647-943-9754
13. WOODS RESTAURANT AND BAR
45 Colborne Street
Toronto
Robin Singh
info@woodsrestaurant.ca
Tel: 416-214-9918
www.woodsrestaurant.ca
14. aKin – Michelin 2025 approved
51 Colborne Street
Toronto
Mike Birdsey, Genral Manager
Eric Chong, chef + owner
info@atkintoronto.com
Tel: 416-363-0151
www.atkintoronto.com
aKin is a modern Asian-inspired fine dining restaurant located in the heart of Toronto. Offering a
meticulously curated 10-course blind tasting menu that highlights local and seasonal ingredients, with
influences from diverse Asian cuisines.
15. CANTINA MERCATTO
20 Wellington Street East
Toronto
Niam H
info@cantinamercatto.ca
Tel: 416-304-0781
www.cantinamercatto.ca
16. UNCLE TONY’S
38 Wellington St E
Toronto
Siva Sathasivam
uncletonyssiva@gmail.com
Tel: 416-455-6650
https://uncletonys.ca/
17. FRESH KITCHEN + JUICE BAR – vegan restaurant
47 Front Street East
Toronto
Lindsey Dauilmar
ldavilmar@recipeunlimited.com
Tel: 647-693-7556
www.freshkitchens.ca
This plant-based restaurant is so good you won’t even miss meat. It’s a great choice for delicious and
health-conscious food and a top pick for those with dietary restrictions. Choose from their lunch and
dinner menu or opt for their takeout bundles and get appetizers and entrees for multiple people.
18. THE FLAT IRON: A FIRKIN PUB
49 Wellington Street East
Toronto
JC Trujillo
Jctrujillo3@gmail.com
Tel: 647-561-7224, 416-362-3444
www.firkinpubs.com/theflatiron
If your team likes pub grub, then the Firkin’s traditional English food is for you. Order from their party
platter menu for large groups, which includes all your classic pub favourites like fish and chips, sliders,
skewers, tacos, nachos, charcuterie boards and more.
19. SCORE ON KING (Sports Bar)
Outdoor Patio + Heated
Church & King
107 King Street East
Toronto
Tel: 416-519-4654
www.scoreonking.com
20. RESTAURANT LUCIE
100 Yonge Street
Toronto
info@restaurantlucie.com
Tel: 416-788-9054
www.restaurantlucie.com
21. PIZZAIOLO
(no e-mail)
104 Yonge Street
Toronto
Tel: 416-860-0700
www.pizzaiolo.ca
Restaurants
1. Ryan Halsall
CRAFT BEER MARKET (OUTDOOR COURTYARD)
Courtyard backs onto our Telsec building, 18 King St. E
1 Adelaide St E (enter on east side of Yonge St., south of Adelaide)
Toronto, ON
M5C 2V9
Tel: 437-922-BEER (2337)
Website: www.craftbeermarket.ca
2. Michael Pagliaro
Carisma (Italian)
15 Toronto Street
Toronto, ON
M5C 2E3
Tel: 416-864-7373
Website: www.carismarestaurant.com
3. Patti Shaw
Terroni (Italian)
57 Adelaide Street East
Toronto, ON
M5C 1K6
Tel: 416-203-3093
Website: www.terroni.com
4. Declan
Restaurant 20 Victoria – Michelin guide approved
20 Victoria Street
Toronto, ON
M5C 2A1
Tel: 416-804-6066
Instagram for reservations: https://www.instagram.com/twentyvictoria/
5. Mana
Nami (Japanese)
55 Adelaide Street East
Toronto, ON
M5C 1K6
Tel: 416-362-7373
Website: www.namirestaurant.ca
6. Restaurant Lucie
100 Yonge Street
Toronto, ON
M5C 2W1
Tel: 416-788-9054
Website: www.restaurantlucie.com
7. Niam H
Cantina Mercatto
20 Wellington Street East
Toronto, ON
M5E 1C5
Tel: 416-304-0781
Website: www.cantinamercatto.ca
8. Siva Sathasivam
Uncle Tony’s
38 Wellington St E
Toronto, ON
M5E 1C7
Tel: 416-455-6650
Website: https://uncletonys.ca/
9. Pizzaiolo
104 Yonge Street
Toronto, ON
M5C 2Y6
Tel: 416-860-0700
Website: www.pizzaiolo.ca
10. Robin Singh
Woods Restaurant and Bar
45 Colborne Street
Toronto, ON
M5E 1E3
Tel: 416-214-9918
Website: www.woodsrestaurant.ca
11. Amadeusz Domyslawski
GUSTO 501
501 King St. E
Toronto, ON
M5A 1L9
Tel: 416-477-5647
Website: www.gusto501.com
Health and Wellness
1. Thom Tullo
Morpheus8 by Inmode
47 Colborne Street
Toronto, ON
M5E 1E3
Tel: 416-863-6564
Website: www.amanspa.ca
2. Altitude Athletic Training
56 Colborne Street
Toronto, ON
M5E 1E3
Tel: 416-366-3838
Website: www.altitudeathletictraining.com
3. Physioheath Studios
33 Victoria Street, #130
Toronto, ON
M5C 2A1
Tel: 416-368-2525
Website: www.physiohealth.com
Hotels
1. Jennifer Smith
General Manager
The Omni King Edward Hotel
37 King Street East
Toronto, ON
M5C 1E9
Tel: 416-863-9700
Website: https://www.omnihotels.com/hotels/toronto-king-edward
2. Mark Perry
General Manager
Executive Hotels and Resorts (Boutique)
8 Colborne Street
Toronto, ON
M5E 1E1
Tel: 416-350-2419
Website: www.spazen.ca or www.cosmotoronto.com
3. Emeline Boul
General Manager
Hotel Victoria (Boutique)
56 Yonge Street
Toronto, ON
M5E 1G5
Tel: 416-363-1666
Mobile: 647-574-5832
Website: www.hotelvictoriatoronto.com
4. Omkar Sawant
Reservations Manager
One King West Hotel
1 King Street West
Toronto, ON
M5H 1A1
Main: 416-548-8100
Reservations: 1-866-470-5464
Website: www.onekingwest.com
5. Van Nguyen
General Manager
Cambridge Suites Toronto
15 Richmond Street East
Toronto, ON
M5C 1N2
Direct: 416-601-3757
Hotel: 416-368-1990
Website: www.cambridgesuitestoronto.com
We are by far the most experienced and best coworking team in the market – established in 1980
18 King Street East, Suite 1400
Toronto, Ontario M5C 1C4 Canada
Please check out our 70 second video, click below:
Take a look at our facilities www.telsec.net
Telsec will Customize Your Client’s Office(s) Layout to Meet Their Requirements.
You are welcome to drop-in any-time, a quick call would be appreciated to ensure our availability Vanessa 416-574-1112 or Josie 416-606-4349 or e-mail josie@telsec.net.