How to start a retail business from home

This blog is the third in a series about home-based profitable businesses that you can start without having to carry large inventories or to have a full-time presence in a physical office or storefront.

It is often mentioned that small businesses employ more people than all large businesses combined. Small and medium-sized enterprises (SMEs) play a major role in the Canadian economy. Industry Canada says that 99% of businesses in Canada have fewer than 500 employees and they employ 64% of workers in the private sector. A great deal of those businesses are retail based. In the USA, the retail industry provides a way of life for the more than 24 million people who earn their livelihood from it.

Regardless of the type of retail business you want to start, you cannot ignore the power and reach of the Internet. Each type of retailing has strengths and weaknesses, so you must decide which approaches you want to use in your business.

The face of retail has changed, or more so evolved, because of the Internet. Many retailers have shifted from expanding their brick and mortar stores and are capitalizing on the popularity of online shopping. In some cases, they offer products in their online store that they do not carry in their brick-and-mortar stores. This allows the retailer not to have to hold inventory on some items that can be drop-shipped by the manufacturer or distributor straight to the customer.

Specialty retailing is often the best way for smaller players to get a foot in the door. While power retailers like Wal-Mart or Target tend to sell general-needs products, specialty retailers tend to sell products that appeal to the specific wants of a market segment. Consumers looking for a broader selection of choices will look at specialty retailers to find the specific product they are looking for. Specialty retailers have carved out their niche online and are often found more easily on the SERP (Search Engine Results Page) for their specific product or product lines. Good SEO (Search Engine Optimization) and direct links from the manufacturers who make and promote the product (and do not want to compete with retailers who sell their products by doing direct sales) is also important. This can be seen with Amazon.com, who never had a retail outlet and started selling books online, but quickly grew to sell almost everything imaginable (including now their TV and movie-streaming service).

Being known for selling, servicing and having parts for specialty products or lines of products can make an online business very lucrative and profitable, especially if you do not carry large inventories. You can get the product from your source in a short time and get them to your customers with a short turnaround time. In the case of larger items, the manufacturer or distributor will drop-ship the items with your branded labeling.

So what are some of the specialty markets you could sell in an online store? To figure this out, you may want to look at your own hobbies and interests, as well as how many others share those interests. Is that hobby or interest being properly serviced by a single source? Maybe you could be that single source who sells those products from a variety of manufacturers and importers.

Even if you do not want to provide an eCommerce platform for those sought-after products, many online retailers offer affiliate and associate programs that allow you to list a product on your site with a signature link to their site, that pays you to promote and refer customers to their site. For instance if you write a blog about classic cars and finding parts for them, you could sign up with various websites that sell the parts or custom kits that your audience is looking for. When the site sells the product (based on the branded link on your website), they will give you a small fee for sending them the business. The more followers that you have and that trust your recommendations, the more potential income you can make.

If you are trying to sell products or services that are more hands-on or require an in-person demonstration (beyond what you can achieve with online videos), you might consider conducting in-person seminars to groups of people that want to learn and have hands-on experience with the product. This is especially true with selling conversion kits or providing training on a product that is not available from the manufacturer or creator. Holding seminars and training sessions can also be a great small business in themselves. It is quite easy and reasonable to rent training and seminar rooms at a professional office business centre without having to be a client of the centre. Your training and/or seminar event could even be teaching other entrepreneurs how to start a retail business from home.

There are other retail options that you can run from your home and online, that only require retail space on a short-term basis. Pop-up stores are currently very popular and not that expensive to get started. You can rent non-leased retail space on a short term basis while the landlord looks for a full-time tenant for the space. This can be anywhere from a few weeks to a few months. It’s like renting temporary office space for a few months while you look for a permanent solution – or while your offices are being renovated.

While popular with large brands looking to promote a special or new product or service, pop-up stores can also allow a small brand to showcase products and services to consumers who want a hands-on experience. These types of shops can also be a great way to clear old inventor or have a sale on seasonal items such as Christmas decorations and ornaments.

Not exactly pop-up shops, mall kiosk stores can also be an entry into retail while running a business from home. Many shopping malls and outdoor markets offer rental carts and kiosks throughout the year. Others make available table space and temporary display areas at varying times of the year. These can often be seen when a mall is promoting home-renovation season (various doors, windows and restoration companies will put up a temporary display). But it can also be seen at Christmas where specialty gift and craft outlets will sell products in the middle of the walkways of a mall. For example, if your business is a model railroad company, a mall might even pay you to set up a Christmas-themed model railroad track.

Looking to Learn More?

Hotels


1. THE OMNI KING EDWARD HOTEL
37 King Street East
Toronto
Jennifer Smith, General Manager
Jennifer.smith@omnihotels.com
Tel: 416-863-9700
www.omnihotels.com/hotels/toronto-king-edward


2. EXECUTIVE HOTELS AND RESORTS (BOUTIQUE)
8 Colborne Street
Toronto
Mark Perry, General Manager
generalmanager@cosmotoronto.com
sales@cosmotoronto.com
reservations@cosmotoronto.com
sales.toronto@executivehotels.net
Tel: 416-350-2419
www.spazen.ca or www.cosmotoronto.com


3. HOTEL VICTORIA (BOUTIQUE)
56 Yonge Street
Toronto
Emeline Boul, General Manager
frontdesk@hotelvictoriatoronto.com
Tel: 416-363-1666
Mobile: 647-574-5832
www.hotelvictoriatoronto.com


4. ONE KING WEST HOTEL
1 King Street West
Toronto
Omkar Sawant, Reservations Manager
reservations@onekingwest.com
Main: 416-548-8100
Reservations: 1-866-470-5464
www.onekingwest.com


5. CAMBRIDGE SUITES TORONTO
15 Richmond Street East
Toronto
Van Nguyen, General Manager
booktoronto@cambridgesuitestoronto.com
Direct: 416-601-3757 Hotel: 416-368-1990
www.cambridgesuitestoronto.com

 

6. LE GERMAIN HOTEL
Maple Leaf Square
75 Bremner Vlvd.
Toronto
Claudia Cantor
ccantor@germainhotels.com
416-649-4085
Jessica Ham
jham@germainhotels.com
416-910-0427
Main: 416-649-7575
www.germainhotels.com

Health and Wellness


1. MORPHEUS8 BY INMODE
47 Colborne Street
Toronto
Thom Tullo
info@amanspa.ca
Tel: 416-863-6564
www.amanspa.ca


2. ALTITUDE ATHLETIC TRAINING
56 Colborne Street
Toronto
info@altitudeathletictraining.com
Tel: 416-366-3838
www.altitudeathletictraining.com


3. POUTx – Botox and filler clinic
89 King Street East
Toronto
info@thepoutxlinic.com
Tel: 647-350-5475
www.poutx.com


4. PHYSIOHEATH STUDIOS
33 Victoria Street, #130
Toronto
info@physiohealthstudios.com
Tel: 416-368-2525
https://physiohealthstudios.com/

CAFES & COFFEE SHOPS


1. Tim Hortons
18 King St. East (Telsec Building)
Toronto


2. Daily Ritual Café
1 King St. West
Toronto


3. Starbucks
4 King St. West
Toronto


4. Mos Mos Coffee
25 King St. West
Toronto


5. Hale Coffee Company
1 Adelaide St. E
Toronto


6. Coffee at Carltons
36 Toronto St.
Toronto

GREAT QUALITY NEIGHBOURHOOD

18 King Street East is a quality boutique Class A building – East
of Yonge Street: easy street parking, less traffic, excellent restaurants and lovely treed parks – St. James Park @
Church & King and Berczy Park @ Wellington East, Scott and Front Streets – Very high energy and engaging
area.


RESTAURANTS/TAKE OUT

Leave it to TELSEC. Let our staff take care of the catering for the important business meeting room rental or
training seminar! Just let us know what types of food you prefer and for how many people and let us do the
rest. For breakfast, lunch and dinner, Telsec can provide anything from assorted sandwiches to a high-quality
hot sit-down meal. We’re always happy to take care of our clients! https://telsec.net/boardrooms-meeting-
rooms/


1. CRAFT BEER MARKET (OUTDOOR COURTYARD)
Courtyard backs onto our Telsec building, 18 King St. E
1 Adelaide St E (enter on east side of Yonge St., south of Adelaide)
Toronto
Ryan Halsall
info@craftbeermarket.ca
Tel: 437-922-BEER (2337)
www.craftbeermarket.ca
Toronto’s first chef-driven food hall, perfect for lunch or team outings, with a wide selection of seasonal
dishes and local brews.


2. Beerbistro restaurant and bar
Outdoor patio next to our Telsec building, 18 King St. E.
18 King Street East, Main Floor
Toronto
Omid Azad
info@beerbistro.com
Tel: 416-861-9872
www.beerbistro.com


3. CONVIVIUM DINING – HIGH-END (SOME TABLES BACK ONTO OUTDOOR COURTYARD)
Courtyard backs onto our Telsec building, 18 King St. E.
83 Yonge Street
Toronto
Soumini Agate
sa@myconvivium.com
General Manager
Sarah Watson
sw@myconvivium.com
Floor Manager
Tatiana Frelik (Events)
tf@myconvivium.com

Tel: 416-691-9909
www.myconvivium.com


4. RESTAURANT 20 VICTORIA – MICHELIN 2025 APPROVED
20 Victoria Street
Toronto
Declan
20vicreservations@gmail.com
Tel: 416-804-6066
Instagram for reservations: https://www.instagram.com/twentyvictoria/


5. JOEY KING STREET
20 King Street West
Toronto
Nora Elhanafy
nelhanafy@joeyrestaurants.com
Tel: 647-678-5639
www.joeyrestaurants.com
If you want to wow your business partners or clients, then grab and go from this contemporary dining
spot with a menu featuring international and regional dishes. Order their upscale east like sushi, salads,
steaks or that wagyu beef carpaccio. Yum!


6. DACASTO (take out)
37 King Street East
Toronto
Enrico Dacasto
enrico@dacasto.com
Tel: 416-214-0986
www.dacasto.com


7. DEB BREAKFAST. CO (take out)
20 Toronto Street
Toronto
Sade Henry
torontostgm@eatdeb.com
Tel: 347-880-8291
www.torontostgm.com


8. THE POKE BOX (take out)
36 Toronto Street
Toronto
Jeremy
info@thepokebox.ca
Tel: 416-929-0363
www. thepokebox.ca
For business teams that love to indulge but want to feel good about it, consider ordering from The Poke
Box. Their individual boxed meals are prepared with fresh ingredients and packed with protein! Great
for sushi lovers but without a mess.


9. CARISMA (ITALIAN)

15 Toronto Street
Toronto
Michael Pagliaro
info@carismarestaurant.com
Tel: 416-864-7373
www.carismarestaurant.com


10. NAMI (JAPANESE)
55 Adelaide Street East
Toronto
Mana
namirestaurant1984@gmail.com
Tel: 416-362-7373
www.namirestaurant.ca


11. TERRONI (ITALIAN)
57 Adelaide Street East
Toronto
Patti Shaw
info@terroni.com
Tel: 416-203-3093
www.terroni.com


12. SWAAGAT – THE REAL TASTE OF INDIA
36 King Street East
Toronto
swaagattoronto@gmail.com
Tel: 647-943-9754


13. WOODS RESTAURANT AND BAR
45 Colborne Street
Toronto
Robin Singh
info@woodsrestaurant.ca
Tel: 416-214-9918
www.woodsrestaurant.ca


14. aKin – Michelin 2025 approved
51 Colborne Street
Toronto
Mike Birdsey, Genral Manager
Eric Chong, chef + owner
info@atkintoronto.com
Tel: 416-363-0151
www.atkintoronto.com
aKin is a modern Asian-inspired fine dining restaurant located in the heart of Toronto. Offering a
meticulously curated 10-course blind tasting menu that highlights local and seasonal ingredients, with
influences from diverse Asian cuisines.


15. CANTINA MERCATTO

20 Wellington Street East
Toronto
Niam H
info@cantinamercatto.ca
Tel: 416-304-0781
www.cantinamercatto.ca


16. UNCLE TONY’S
38 Wellington St E
Toronto
Siva Sathasivam
uncletonyssiva@gmail.com
Tel: 416-455-6650
https://uncletonys.ca/


17. FRESH KITCHEN + JUICE BAR – vegan restaurant
47 Front Street East
Toronto
Lindsey Dauilmar
ldavilmar@recipeunlimited.com
Tel: 647-693-7556
www.freshkitchens.ca
This plant-based restaurant is so good you won’t even miss meat. It’s a great choice for delicious and
health-conscious food and a top pick for those with dietary restrictions. Choose from their lunch and
dinner menu or opt for their takeout bundles and get appetizers and entrees for multiple people.


18. THE FLAT IRON: A FIRKIN PUB
49 Wellington Street East
Toronto
JC Trujillo
Jctrujillo3@gmail.com
Tel: 647-561-7224, 416-362-3444
www.firkinpubs.com/theflatiron
If your team likes pub grub, then the Firkin’s traditional English food is for you. Order from their party
platter menu for large groups, which includes all your classic pub favourites like fish and chips, sliders,
skewers, tacos, nachos, charcuterie boards and more.


19. SCORE ON KING (Sports Bar)
Outdoor Patio + Heated
Church & King
107 King Street East
Toronto
Tel: 416-519-4654
www.scoreonking.com

20. RESTAURANT LUCIE
100 Yonge Street
Toronto
info@restaurantlucie.com
Tel: 416-788-9054
www.restaurantlucie.com


21. PIZZAIOLO
(no e-mail)
104 Yonge Street
Toronto
Tel: 416-860-0700
www.pizzaiolo.ca

Restaurants 

 

1. Ryan Halsall

CRAFT BEER MARKET (OUTDOOR COURTYARD)

Courtyard backs onto our Telsec building, 18 King St. E 

1 Adelaide St E (enter on east side of Yonge St., south of Adelaide)

Toronto, ON 

M5C 2V9

Tel: 437-922-BEER (2337)

Website: www.craftbeermarket.ca 

 

2. Michael Pagliaro

Carisma (Italian) 

15 Toronto Street

Toronto, ON

M5C 2E3

Tel: 416-864-7373

Website: www.carismarestaurant.com 

 

3. Patti Shaw

Terroni (Italian) 

57 Adelaide Street East

Toronto, ON

M5C 1K6

Tel: 416-203-3093

Website: www.terroni.com 

 

4. Declan

Restaurant 20 Victoria – Michelin guide approved

20 Victoria Street

Toronto, ON

M5C 2A1

Tel: 416-804-6066

Instagram for reservations: https://www.instagram.com/twentyvictoria/ 

 

5. Mana

Nami (Japanese)

55 Adelaide Street East

Toronto, ON

M5C 1K6

Tel: 416-362-7373

Website: www.namirestaurant.ca 


6. Restaurant Lucie

100 Yonge Street

Toronto, ON

M5C 2W1

Tel: 416-788-9054

Website: www.restaurantlucie.com 

 

7. Niam H

Cantina Mercatto

20 Wellington Street East

Toronto, ON

M5E 1C5

Tel: 416-304-0781

Website: www.cantinamercatto.ca 

 

8. Siva Sathasivam

Uncle Tony’s

38 Wellington St E

Toronto, ON

M5E 1C7

Tel: 416-455-6650 

Website: https://uncletonys.ca/ 


9. Pizzaiolo 

104 Yonge Street 

Toronto, ON 

M5C 2Y6

Tel: 416-860-0700

Website: www.pizzaiolo.ca 

 

10. Robin Singh 

Woods Restaurant and Bar

45 Colborne Street

Toronto, ON

M5E 1E3

Tel: 416-214-9918

Website: www.woodsrestaurant.ca 

 

11. Amadeusz Domyslawski

GUSTO 501

501 King St. E

Toronto, ON

M5A 1L9

Tel: 416-477-5647

Website: www.gusto501.com

 

Health and Wellness

 

1. Thom Tullo

Morpheus8 by Inmode

47 Colborne Street

Toronto, ON

M5E 1E3

Tel: 416-863-6564

Website: www.amanspa.ca 


2. Altitude Athletic Training 

56 Colborne Street

Toronto, ON

M5E 1E3

Tel: 416-366-3838

Website: www.altitudeathletictraining.com 


3. Physioheath Studios

33 Victoria Street, #130

Toronto, ON

M5C 2A1

Tel: 416-368-2525

Website: www.physiohealth.com 

 

Hotels

 

1. Jennifer Smith

General Manager 

The Omni King Edward Hotel

37 King Street East

Toronto, ON

M5C 1E9

Tel: 416-863-9700

Website: https://www.omnihotels.com/hotels/toronto-king-edward 

 

2. Mark Perry 

General Manager 

Executive Hotels and Resorts (Boutique) 

8 Colborne Street

Toronto, ON

M5E 1E1

Tel: 416-350-2419

Website: www.spazen.ca or www.cosmotoronto.com 

 

3. Emeline Boul

General Manager 

Hotel Victoria (Boutique) 

56 Yonge Street

Toronto, ON

M5E 1G5

Tel: 416-363-1666

Mobile: 647-574-5832

Website: www.hotelvictoriatoronto.com 

 

4. Omkar Sawant

Reservations Manager 

One King West Hotel 

1 King Street West

Toronto, ON

M5H 1A1

Main: 416-548-8100

Reservations: 1-866-470-5464

Website: www.onekingwest.com 



5. Van Nguyen

General Manager 

Cambridge Suites Toronto 

15 Richmond Street East

Toronto, ON

M5C 1N2

Direct: 416-601-3757

Hotel: 416-368-1990

Website: www.cambridgesuitestoronto.com 

Our Amenities

We are by far the most experienced and best coworking team in the market – established in 1980

  • We are the highest Tech centre in the market
  • We have a very modern, high quality, brand new facility located at:

   18 King Street East, Suite 1400

      Toronto, Ontario   M5C 1C4 Canada

    • 18 King Street East is a boutique Class A building – East of Yonge: easy street parking, less traffic, excellent restaurants and lovely parks – St. James Park @ Church & King and Berczy Park @ Wellington East, Scott and Front Streets – Very high energy and engaging area
    • A few steps (a few seconds) to the Yonge Street subway/underground PATH network and streetcar available outside building
    • Building is located in Toronto's vibrant financial district
    • Plenty of parking available in the area including street parking and reserved parking in the 18 King building 
    • Adjacent to the building huge outdoor food courtyard - Beer Bistro www.beerbistro.com and Craft Beer Market www.craftbeermamrket.ca restaurants and bars with onsite catering services
    • Onsite amenities:  Tim Horton's, Beer Bistro, Convenience store and Starbucks across the street 
    • Nearby amenities:  underground PATH network, numerous restaurants, banking, Starbucks plus a wide array of nearby shops and services 
    • New modernized office layout fully furnished with meeting spaces and training rooms plus café lounge area
    • We are leaders in the service of training/meeting rooms with full conference facilities, high quality hot and cold catering
    • Largest training room and conference facilities accommodate up to 60 people classroom style
    • Ultra-high-speed - 1 GIG pipe = 1,000 x 1000 fiber-optic network, which will deliver internet connection speeds faster than most North American services
    • Private shower room
    • Indoor Reserved Parking at the current building rental rate
    • Bicycle parking
    • Rent a space to accommodate your team for meetings, training sessions, corporate events or coworking space or flexible office space for one day, one week, one month or one year, or whatever term suits your business
    • Telsec has over 650 locations in 40 different countries worldwide available for their clients.  Office clients receive up to 8 hours of meeting space per month at no charge at any ABCN member location.  Plus, Office and Virtual Office clients may rent a space from any member location at special member rates which varies depending on the location 
    • King Edward Hotel is located across the street - recently completed a $40 million renovation and boutique hotels close by within walking distance
  • Dining and entertainment at high quality restaurants only minutes away – Carisma, Terroni, Woods Restaurant & Bar and Michelin Rated - Restaurant 20 Victoria. Plus numerous lunch and takeout eateries nearby

         Please check out our 70 second video, click below:

Take a look at our facilities www.telsec.net    

Telsec will Customize Your Client’s Office(s) Layout to Meet Their Requirements

You are welcome to drop-in any-time, a quick call would be appreciated to ensure our availability Vanessa 416-574-1112 or Josie 416-606-4349 or e-mail josie@telsec.net.