In a previous blog Ways grow your Small Business quickly, we mentioned that one of the fastest ways to grow your business is by hiring virtual office staffers that you do not need to create office space for. To some companies this might be easy; but others have the fear of losing the ability to track employee progress. The trick to making it work is by having the right tools and constant communications with the remote team.
Implementing a remote-workforce team allows you to source talent from any location, meaning you have access to the smartest, most capable workforce in your industry. This means that not everyone on your team needs to live within driving distance of your main office. In most cases, you will want a new hire to spend their first weeks at your office for training and meet the rest of your team in person. This not only makes them feel part of the team, but introduces them to client support and business procedures.
While most communications will be done through electronic means such as email, telephone and video conferencing, you still want to bring your remote team together a few times a year to help promote relationships with other team members and to reinforce your corporate culture. This is especially true if you are adding new team members to your remote workforce. It gives new hires a chance to meet the entire team at once.
Speaking of communication technology, having it available is not always enough. In order to have good communication with remote staff, some planned communication is needed – whether it is daily or weekly check-ins with a manager or scheduled teleconferences with the entire team. The remote team member who is not directly working on projects with other team members, is the one you really need to keep in constant communication with, to ensure that he or she is a functioning member of the larger overall team.
Another reason for constant communication is to help remote workers fight the feeling of isolation, when focus on tasks can be lost. Some people can get distracted while they are working at home alone, and this can cause the quality of the work to suffer. Mixing up the types of communication may help. Teleconferences can be an efficient way to communicate with your remote team, but a video teleconference allows people to see the reactions of other team members when they make a point. This can be complemented by a web-based project management tool that allows all team members to see ongoing and new activity, as well as the status of each project they are working on.
Setting up a open chat room allows team members to leave messages for other team members. It is important to keep these chats alive while not being too distracting to getting the job done. There should be enough conversation to discuss important issues, while at the same time feeling like they are connected as one team. You may also consider a second chat room that allows for non-business-related chat that acts as a virtual water cooler. But make it clear how much time can be spent and establish guidelines on topics that are off limits.
While bringing employees into the office space on a scheduled basis for training and project updates is good for collaboration and team building, it may not be enough. Use the time that the entire team is together to allow for social interaction or non-business-related team building events and exercises.
1. Jennifer Smith
General Manager
The Omni King Edward Hotel
37 King Street East
Toronto, ON
M5C 1E9
Tel: 416-863-9700
Website: www.omnihotels.com/hotels/toronto-king-edward
2. Mark Perry
General Manager
Executive Hotels and Resorts (Boutique)
8 Colborne Street
Toronto, ON
M5E 1E1
Tel: 416-350-2419
Website: www.spazen.ca or www.cosmotoronto.com
3. Emeline Boul
General Manager
Hotel Victoria (Boutique)
56 Yonge Street
Toronto, ON
M5E 1G5
Tel: 416-363-1666
Mobile: 647-574-5832
Website: www.hotelvictoriatoronto.com
4. Omkar Sawant
Reservations Manager
One King West Hotel
1 King Street West
Toronto, ON
M5H 1A1
Main: 416-548-8100
Reservations: 1-866-470-5464
Website: www.onekingwest.com
5. Van Nguyen
General Manager
Cambridge Suites Toronto
15 Richmond Street East
Toronto, ON
M5C 1N2
Direct: 416-601-3757
Hotel: 416-368-1990
Website: www.cambridgesuitestoronto.com
1. Michael Pagliaro
Carisma (Italian)
15 Toronto Street
Toronto, ON
M5C 2E3
Tel: 416-864-7373
Website: www.carismarestaurant.com
2. Patti Shaw
Terroni (Italian)
57 Adelaide Street East
Toronto, ON
M5C 1K6
Tel: 416-203-3093
Website: www.terroni.com
3. Declan
Restaurant 20 Victoria – Michelin guide approved
20 Victoria Street
Toronto, ON
M5C 2A1
Tel: 416-804-6066
Instagram for reservations: https://www.instagram.com/twentyvictoria/
4. Mana
Nami (Japanese)
55 Adelaide Street East
Toronto, ON
M5C 1K6
Tel: 416-362-7373
Website: www.namirestaurant.ca
5. Restaurant Lucie
100 Yonge Street
Toronto, ON
M5C 2W1
Tel: 416-788-9054
Website: www.restaurantlucie.com
6. Niam H
Cantina Mercatto
20 Wellington Street East
Toronto, ON
M5E 1C5
Tel: 416-304-0781
Website: www.cantinamercatto.ca
7. Siva Sathasivam
Uncle Tony’s
38 Wellington St E
Toronto, ON
M5E 1C7
Tel: 416-455-6650
Website: https://uncletonys.ca/
8. Pizzaiolo
104 Yonge Street
Toronto, ON
M5C 2Y6
Tel: 416-860-0700
Website: www.pizzaiolo.ca
9. Robin Singh
Woods Restaurant and Bar
45 Colborne Street
Toronto, ON
M5E 1E3
Tel: 416-214-9918
Website: www.woodsrestaurant.ca
1. Thom Tullo
Morpheus8 by Inmode
47 Colborne Street
Toronto, ON
M5E 1E3
Tel: 416-863-6564
Website: www.amanspa.ca
2. Altitude Athletic Training
56 Colborne Street
Toronto, ON
M5E 1E3
Tel: 416-366-3838
Website: www.altitudeathletictraining.com
3. Physioheath Studios
33 Victoria Street, #130
Toronto, ON
M5C 2A1
Tel: 416-368-2525
Website: www.physiohealth.com
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