Technology can help small business owners leverage their limited finances in smarter and more effective ways. It is often said by some of the entrepreneurs who run small businesses from our office space Toronto that using technology is a natural progression for some of the processes they already have in place in their business. Business owners also know they may have to make some small adjustments to enjoy the benefits of these tech-friendly times.
It is important that small businesses realize that discovering new technology can be a great equalizer that can level the playing field between their small and medium-sized businesses and their much larger competitors who can often take much longer to adopt these same technologies. Small businesses are not just using smartphones for the obvious tasks you’d expect like voice calls, email, texting and instant messaging. They are also using them for GPS navigation, updating their businesses’ social media accounts, accessing customer data and much more. They are also using mobile smartphones and tablets to be able to engage customer interactions while on the go or at important trade or consumer shows.
Another use for smartphones is the ability of a sales professional to get real-time answers for customer questions while out on sales calls. When a customer asks a question during a sales appointment and the sales representative does not know the answer, often times having a smartphone will allow them to check the company website or customer relationship management program for the answer. Information about products, services and customer account history can be looked up for an immediate answer that may help close the deal.
Even retail chains are finding that technology and the digital revolution are changing how they do business and stay relevant to their customer. They know that consumers use smartphones and tablets for everything from product research and price comparisons – sometimes even while in a store’s aisles. They may even be making online purchases while in the store. To keep up, many retailers are developing mobile apps to provide important product information, coupons, promotions or to see other consumer’s ratings about the product or the store that is selling it.
More and more people are using GPS devices or smartphones with built-in GPS programs like Google Navigate to find items that are local. They are not just looking for retail stores or restaurants; they are using their smartphones to locate real estate, apartment rentals, commercial office space, or just an office for rent Toronto.
This week we will be bringing you more specific blogs about various technologies that can help level the business playing field – or even give a small business a jump-start on its larger competitors.
1. Jennifer Smith
General Manager
The Omni King Edward Hotel
37 King Street East
Toronto, ON
M5C 1E9
Tel: 416-863-9700
Website: www.omnihotels.com/hotels/toronto-king-edward
2. Mark Perry
General Manager
Executive Hotels and Resorts (Boutique)
8 Colborne Street
Toronto, ON
M5E 1E1
Tel: 416-350-2419
Website: www.spazen.ca or www.cosmotoronto.com
3. Emeline Boul
General Manager
Hotel Victoria (Boutique)
56 Yonge Street
Toronto, ON
M5E 1G5
Tel: 416-363-1666
Mobile: 647-574-5832
Website: www.hotelvictoriatoronto.com
4. Omkar Sawant
Reservations Manager
One King West Hotel
1 King Street West
Toronto, ON
M5H 1A1
Main: 416-548-8100
Reservations: 1-866-470-5464
Website: www.onekingwest.com
5. Van Nguyen
General Manager
Cambridge Suites Toronto
15 Richmond Street East
Toronto, ON
M5C 1N2
Direct: 416-601-3757
Hotel: 416-368-1990
Website: www.cambridgesuitestoronto.com
1. Michael Pagliaro
Carisma (Italian)
15 Toronto Street
Toronto, ON
M5C 2E3
Tel: 416-864-7373
Website: www.carismarestaurant.com
2. Patti Shaw
Terroni (Italian)
57 Adelaide Street East
Toronto, ON
M5C 1K6
Tel: 416-203-3093
Website: www.terroni.com
3. Declan
Restaurant 20 Victoria – Michelin guide approved
20 Victoria Street
Toronto, ON
M5C 2A1
Tel: 416-804-6066
Instagram for reservations: https://www.instagram.com/twentyvictoria/
4. Mana
Nami (Japanese)
55 Adelaide Street East
Toronto, ON
M5C 1K6
Tel: 416-362-7373
Website: www.namirestaurant.ca
5. Restaurant Lucie
100 Yonge Street
Toronto, ON
M5C 2W1
Tel: 416-788-9054
Website: www.restaurantlucie.com
6. Niam H
Cantina Mercatto
20 Wellington Street East
Toronto, ON
M5E 1C5
Tel: 416-304-0781
Website: www.cantinamercatto.ca
7. Siva Sathasivam
Uncle Tony’s
38 Wellington St E
Toronto, ON
M5E 1C7
Tel: 416-455-6650
Website: https://uncletonys.ca/
8. Pizzaiolo
104 Yonge Street
Toronto, ON
M5C 2Y6
Tel: 416-860-0700
Website: www.pizzaiolo.ca
9. Robin Singh
Woods Restaurant and Bar
45 Colborne Street
Toronto, ON
M5E 1E3
Tel: 416-214-9918
Website: www.woodsrestaurant.ca
1. Thom Tullo
Morpheus8 by Inmode
47 Colborne Street
Toronto, ON
M5E 1E3
Tel: 416-863-6564
Website: www.amanspa.ca
2. Altitude Athletic Training
56 Colborne Street
Toronto, ON
M5E 1E3
Tel: 416-366-3838
Website: www.altitudeathletictraining.com
3. Physioheath Studios
33 Victoria Street, #130
Toronto, ON
M5C 2A1
Tel: 416-368-2525
Website: www.physiohealth.com
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