Why is a Mail Forwarding Service Better Than Post Office Change of Address Mail Forwarding?

When you are just starting out your small business, or when your business begins to grow, you will probably need to change your business address. You might need to change it once, twice or even more times – depending on the type of business, the type of location, or what your future office space needs and requirements are.

With that in mind, it’s essential to understand how to protect your business from losing mail after conducting a post office change of address service. Sometimes, clients will use your old address without realizing you have moved, and your mail will get lost in the process. But using a mail forwarding service can stop this from happening.

Learn how to forward mail in Canada, how to complete a post office change of address in Ontario, and why third-party mail forwarding services are better than Canada post mail forwarding services.

What is a Mailing Address?

A mailing address, also known as a postal address or delivery address, is a location where you can receive mail from the postal service. For example, suppose you are shopping online; you will need to put in your mailing address at checkout to deliver your purchase to you.

The country’s postal authorities regulate mail services and mailing addresses. In the case of Canada, this would be Canada Post.

Mailing Address vs Physical Address

A mailing address is a place you can receive mail, and a physical address is a physical place in a geographical location. A physical address is also called a residential address, stress address, or home address.

A mailing address can be a physical address, but a physical address might not be a mailing address. Sometimes businesses register a different mailing address from their physical address. Generally, home-based businesses and self-employed individuals will use another address from their home address to separate work and personal mail.

How to Forward Mail in Canada

There are generally two ways an individual or person can forward their mail in Canada- paying for the address forwarding Canada Post service or hiring a professional third-party service to take care of it for you.

Using Canada Post, individuals must sign up for the service online and pay for a period of time your post will be forwarded to your new address. Generally, individuals can choose between a 3 and 12-month period. The price will vary depending on whether the mail must be forwarded within the same province, to another province, or a US address outside the country.

If you choose to have Canada Post or the U.S. Postal Service forward your mail each time you move, it will:

  1. Cost you hundreds of dollars.
  2. Last for only 12 months.
  3. Provide no in-person presence or alternate “forwarding methods.”
  4. Require government-issued photo ID and authorization to act on behalf of the business.

Benefits to a Business Centre Mail Forwarding Service

Considering the negative benefits of national postal services, what are the alternatives? Well, a business centre provides many services that are excellent solutions for small businesses to manage their address now and in the future.

These include:

  1. Lower expenses for managing their address.
  2. Greater flexibility in terms, level of service, and forwarding options.
  3. A business centre will have a reception area, so if anyone just “drops by” and you are out of your office, receptionists will look after your customer, resulting in no lost sales due to customers having the wrong address.

Smart small business owners will sign up with a mail forwarding service (especially those working from a home office) so that they have a permanent business address as long as they need it. It is much like a mailbox rental Toronto address with extra services. 

Waiting for an important package? The post office is not going to forward it like they would your letter mail; they may hold it for pick-up. With a mail forwarding service at a virtual office provider, you can choose to have it sent to you quickly – or you can choose to pick it up 24 hours a day 7 days a week. This means you are not at the mercy of the post office and their hours of business.

When you relocate your office or business address, all you need to do is make a simple phone call or email to the mail forwarding (or virtual office) provider, and let them know the new address to forward your mail to. Canada Post and the U.S. Postal Service require 30 days’ notice to change your address.

Downsides to Canada Post Forwarding Address Services

There are many disadvantages to using the Canada Post forwarding address service. Many individuals search monthly for answers online as to why their ‘Canada Post mail forwarding not working.’ Mail forwarding with Canada Post or with the U.S. Postal Service may not be the best for your business because:

  1. Many of your present, past and potential customers may not try to contact you within a year.
  2. If a customer “drops by” after referencing an out-of-date address they will be annoyed.
  3. After the year is up, customers may still send mail to the only address they have – and that mail will be returned with no alternative but to move the business to your competitors.
  4. Some mail services are not flexible in terms, forwarding methods, or pickup locations.

When a small business owner needs to receive mail that must be signed for, the Post Office will not forward those types of mail. This means having to give a shipper an alternative address to ship important documents or letters. Yes, they can hold that mail that requires a signature, but that means the hassle of having to go to the Post Office to pick them up.

The above highlights another problem that business mail services can improve greatly. For many of us who do our business on the road, from our home or other less traditional workplaces, accepting and signing for parcels and documents is often a problem. Not to mention that sometimes you may have hundreds or even thousands of dollars in payments with nothing but an unsupervised mailbox between your money and a common thief!

Canada Post Mail Forwarding vs Business Mail Forwarding Services

Beyond the convenience, ability to set the term, and ease of changing your address to forward your mail, you also get a prestigious business address. Your customers believe that you are in a professional office environment using a mailbox rental Toronto address instead of where your workspace is physically located.

Unlike address forwarding Canada Post services, a mail forwarding service can also offer junk mail removal. The people at your mail forwarding service can also spot other obvious junk mail and discard that for you too. Yes, that means you do not have to sort through those “Act Now And Save” or “Important News for Your Business” types of mail that come from a generic mailing list.

Another reason to use a mail forwarding service rather than the Post Office is that business centres that offer this service may also offer other services – such as scanning mail, email forwarding, and accepting incoming courier deliveries. In addition, some mail forwarding services will (for a small administrative fee and written consent) open your mail to see what they contain, especially if you are waiting for a cheque from a client.

Now, with deposit by photo technology, a photo can be taken of your cheque and sent to you so you can deposit it the same day it is received – and not have to wait until it is forwarded to you.

With the differences between the postal office mail forwarding and other mailing forwarding services so starkly highlighted, is it a wonder that businesses are choosing to use the latter? Consider using Telsec for your mail forwarding needs to ensure professional and comprehensive care of your business. Contact our team today to learn more.

Looking to Learn More?

Hotels


1. THE OMNI KING EDWARD HOTEL
37 King Street East
Toronto
Jennifer Smith, General Manager
Jennifer.smith@omnihotels.com
Tel: 416-863-9700
www.omnihotels.com/hotels/toronto-king-edward


2. EXECUTIVE HOTELS AND RESORTS (BOUTIQUE)
8 Colborne Street
Toronto
Mark Perry, General Manager
generalmanager@cosmotoronto.com
sales@cosmotoronto.com
reservations@cosmotoronto.com
sales.toronto@executivehotels.net
Tel: 416-350-2419
www.spazen.ca or www.cosmotoronto.com


3. HOTEL VICTORIA (BOUTIQUE)
56 Yonge Street
Toronto
Emeline Boul, General Manager
frontdesk@hotelvictoriatoronto.com
Tel: 416-363-1666
Mobile: 647-574-5832
www.hotelvictoriatoronto.com


4. ONE KING WEST HOTEL
1 King Street West
Toronto
Omkar Sawant, Reservations Manager
reservations@onekingwest.com
Main: 416-548-8100
Reservations: 1-866-470-5464
www.onekingwest.com


5. CAMBRIDGE SUITES TORONTO
15 Richmond Street East
Toronto
Van Nguyen, General Manager
booktoronto@cambridgesuitestoronto.com
Direct: 416-601-3757 Hotel: 416-368-1990
www.cambridgesuitestoronto.com

 

6. LE GERMAIN HOTEL
Maple Leaf Square
75 Bremner Vlvd.
Toronto
Claudia Cantor
ccantor@germainhotels.com
416-649-4085
Jessica Ham
jham@germainhotels.com
416-910-0427
Main: 416-649-7575
www.germainhotels.com

Health and Wellness


1. MORPHEUS8 BY INMODE
47 Colborne Street
Toronto
Thom Tullo
info@amanspa.ca
Tel: 416-863-6564
www.amanspa.ca


2. ALTITUDE ATHLETIC TRAINING
56 Colborne Street
Toronto
info@altitudeathletictraining.com
Tel: 416-366-3838
www.altitudeathletictraining.com


3. POUTx – Botox and filler clinic
89 King Street East
Toronto
info@thepoutxlinic.com
Tel: 647-350-5475
www.poutx.com


4. PHYSIOHEATH STUDIOS
33 Victoria Street, #130
Toronto
info@physiohealthstudios.com
Tel: 416-368-2525
https://physiohealthstudios.com/

CAFES & COFFEE SHOPS


1. Tim Hortons
18 King St. East (Telsec Building)
Toronto


2. Daily Ritual Café
1 King St. West
Toronto


3. Starbucks
4 King St. West
Toronto


4. Mos Mos Coffee
25 King St. West
Toronto


5. Hale Coffee Company
1 Adelaide St. E
Toronto


6. Coffee at Carltons
36 Toronto St.
Toronto

GREAT QUALITY NEIGHBOURHOOD

18 King Street East is a quality boutique Class A building – East
of Yonge Street: easy street parking, less traffic, excellent restaurants and lovely treed parks – St. James Park @
Church & King and Berczy Park @ Wellington East, Scott and Front Streets – Very high energy and engaging
area.


RESTAURANTS/TAKE OUT

Leave it to TELSEC. Let our staff take care of the catering for the important business meeting room rental or
training seminar! Just let us know what types of food you prefer and for how many people and let us do the
rest. For breakfast, lunch and dinner, Telsec can provide anything from assorted sandwiches to a high-quality
hot sit-down meal. We’re always happy to take care of our clients! https://telsec.net/boardrooms-meeting-
rooms/


1. CRAFT BEER MARKET (OUTDOOR COURTYARD)
Courtyard backs onto our Telsec building, 18 King St. E
1 Adelaide St E (enter on east side of Yonge St., south of Adelaide)
Toronto
Ryan Halsall
info@craftbeermarket.ca
Tel: 437-922-BEER (2337)
www.craftbeermarket.ca
Toronto’s first chef-driven food hall, perfect for lunch or team outings, with a wide selection of seasonal
dishes and local brews.


2. Beerbistro restaurant and bar
Outdoor patio next to our Telsec building, 18 King St. E.
18 King Street East, Main Floor
Toronto
Omid Azad
info@beerbistro.com
Tel: 416-861-9872
www.beerbistro.com


3. CONVIVIUM DINING – HIGH-END (SOME TABLES BACK ONTO OUTDOOR COURTYARD)
Courtyard backs onto our Telsec building, 18 King St. E.
83 Yonge Street
Toronto
Soumini Agate
sa@myconvivium.com
General Manager
Sarah Watson
sw@myconvivium.com
Floor Manager
Tatiana Frelik (Events)
tf@myconvivium.com

Tel: 416-691-9909
www.myconvivium.com


4. RESTAURANT 20 VICTORIA – MICHELIN 2025 APPROVED
20 Victoria Street
Toronto
Declan
20vicreservations@gmail.com
Tel: 416-804-6066
Instagram for reservations: https://www.instagram.com/twentyvictoria/


5. JOEY KING STREET
20 King Street West
Toronto
Nora Elhanafy
nelhanafy@joeyrestaurants.com
Tel: 647-678-5639
www.joeyrestaurants.com
If you want to wow your business partners or clients, then grab and go from this contemporary dining
spot with a menu featuring international and regional dishes. Order their upscale east like sushi, salads,
steaks or that wagyu beef carpaccio. Yum!


6. DACASTO (take out)
37 King Street East
Toronto
Enrico Dacasto
enrico@dacasto.com
Tel: 416-214-0986
www.dacasto.com


7. DEB BREAKFAST. CO (take out)
20 Toronto Street
Toronto
Sade Henry
torontostgm@eatdeb.com
Tel: 347-880-8291
www.torontostgm.com


8. THE POKE BOX (take out)
36 Toronto Street
Toronto
Jeremy
info@thepokebox.ca
Tel: 416-929-0363
www. thepokebox.ca
For business teams that love to indulge but want to feel good about it, consider ordering from The Poke
Box. Their individual boxed meals are prepared with fresh ingredients and packed with protein! Great
for sushi lovers but without a mess.


9. CARISMA (ITALIAN)

15 Toronto Street
Toronto
Michael Pagliaro
info@carismarestaurant.com
Tel: 416-864-7373
www.carismarestaurant.com


10. NAMI (JAPANESE)
55 Adelaide Street East
Toronto
Mana
namirestaurant1984@gmail.com
Tel: 416-362-7373
www.namirestaurant.ca


11. TERRONI (ITALIAN)
57 Adelaide Street East
Toronto
Patti Shaw
info@terroni.com
Tel: 416-203-3093
www.terroni.com


12. SWAAGAT – THE REAL TASTE OF INDIA
36 King Street East
Toronto
swaagattoronto@gmail.com
Tel: 647-943-9754


13. WOODS RESTAURANT AND BAR
45 Colborne Street
Toronto
Robin Singh
info@woodsrestaurant.ca
Tel: 416-214-9918
www.woodsrestaurant.ca


14. aKin – Michelin 2025 approved
51 Colborne Street
Toronto
Mike Birdsey, Genral Manager
Eric Chong, chef + owner
info@atkintoronto.com
Tel: 416-363-0151
www.atkintoronto.com
aKin is a modern Asian-inspired fine dining restaurant located in the heart of Toronto. Offering a
meticulously curated 10-course blind tasting menu that highlights local and seasonal ingredients, with
influences from diverse Asian cuisines.


15. CANTINA MERCATTO

20 Wellington Street East
Toronto
Niam H
info@cantinamercatto.ca
Tel: 416-304-0781
www.cantinamercatto.ca


16. UNCLE TONY’S
38 Wellington St E
Toronto
Siva Sathasivam
uncletonyssiva@gmail.com
Tel: 416-455-6650
https://uncletonys.ca/


17. FRESH KITCHEN + JUICE BAR – vegan restaurant
47 Front Street East
Toronto
Lindsey Dauilmar
ldavilmar@recipeunlimited.com
Tel: 647-693-7556
www.freshkitchens.ca
This plant-based restaurant is so good you won’t even miss meat. It’s a great choice for delicious and
health-conscious food and a top pick for those with dietary restrictions. Choose from their lunch and
dinner menu or opt for their takeout bundles and get appetizers and entrees for multiple people.


18. THE FLAT IRON: A FIRKIN PUB
49 Wellington Street East
Toronto
JC Trujillo
Jctrujillo3@gmail.com
Tel: 647-561-7224, 416-362-3444
www.firkinpubs.com/theflatiron
If your team likes pub grub, then the Firkin’s traditional English food is for you. Order from their party
platter menu for large groups, which includes all your classic pub favourites like fish and chips, sliders,
skewers, tacos, nachos, charcuterie boards and more.


19. SCORE ON KING (Sports Bar)
Outdoor Patio + Heated
Church & King
107 King Street East
Toronto
Tel: 416-519-4654
www.scoreonking.com

20. RESTAURANT LUCIE
100 Yonge Street
Toronto
info@restaurantlucie.com
Tel: 416-788-9054
www.restaurantlucie.com


21. PIZZAIOLO
(no e-mail)
104 Yonge Street
Toronto
Tel: 416-860-0700
www.pizzaiolo.ca

Restaurants 

 

1. Ryan Halsall

CRAFT BEER MARKET (OUTDOOR COURTYARD)

Courtyard backs onto our Telsec building, 18 King St. E 

1 Adelaide St E (enter on east side of Yonge St., south of Adelaide)

Toronto, ON 

M5C 2V9

Tel: 437-922-BEER (2337)

Website: www.craftbeermarket.ca 

 

2. Michael Pagliaro

Carisma (Italian) 

15 Toronto Street

Toronto, ON

M5C 2E3

Tel: 416-864-7373

Website: www.carismarestaurant.com 

 

3. Patti Shaw

Terroni (Italian) 

57 Adelaide Street East

Toronto, ON

M5C 1K6

Tel: 416-203-3093

Website: www.terroni.com 

 

4. Declan

Restaurant 20 Victoria – Michelin guide approved

20 Victoria Street

Toronto, ON

M5C 2A1

Tel: 416-804-6066

Instagram for reservations: https://www.instagram.com/twentyvictoria/ 

 

5. Mana

Nami (Japanese)

55 Adelaide Street East

Toronto, ON

M5C 1K6

Tel: 416-362-7373

Website: www.namirestaurant.ca 


6. Restaurant Lucie

100 Yonge Street

Toronto, ON

M5C 2W1

Tel: 416-788-9054

Website: www.restaurantlucie.com 

 

7. Niam H

Cantina Mercatto

20 Wellington Street East

Toronto, ON

M5E 1C5

Tel: 416-304-0781

Website: www.cantinamercatto.ca 

 

8. Siva Sathasivam

Uncle Tony’s

38 Wellington St E

Toronto, ON

M5E 1C7

Tel: 416-455-6650 

Website: https://uncletonys.ca/ 


9. Pizzaiolo 

104 Yonge Street 

Toronto, ON 

M5C 2Y6

Tel: 416-860-0700

Website: www.pizzaiolo.ca 

 

10. Robin Singh 

Woods Restaurant and Bar

45 Colborne Street

Toronto, ON

M5E 1E3

Tel: 416-214-9918

Website: www.woodsrestaurant.ca 

 

11. Amadeusz Domyslawski

GUSTO 501

501 King St. E

Toronto, ON

M5A 1L9

Tel: 416-477-5647

Website: www.gusto501.com

 

Health and Wellness

 

1. Thom Tullo

Morpheus8 by Inmode

47 Colborne Street

Toronto, ON

M5E 1E3

Tel: 416-863-6564

Website: www.amanspa.ca 


2. Altitude Athletic Training 

56 Colborne Street

Toronto, ON

M5E 1E3

Tel: 416-366-3838

Website: www.altitudeathletictraining.com 


3. Physioheath Studios

33 Victoria Street, #130

Toronto, ON

M5C 2A1

Tel: 416-368-2525

Website: www.physiohealth.com 

 

Hotels

 

1. Jennifer Smith

General Manager 

The Omni King Edward Hotel

37 King Street East

Toronto, ON

M5C 1E9

Tel: 416-863-9700

Website: https://www.omnihotels.com/hotels/toronto-king-edward 

 

2. Mark Perry 

General Manager 

Executive Hotels and Resorts (Boutique) 

8 Colborne Street

Toronto, ON

M5E 1E1

Tel: 416-350-2419

Website: www.spazen.ca or www.cosmotoronto.com 

 

3. Emeline Boul

General Manager 

Hotel Victoria (Boutique) 

56 Yonge Street

Toronto, ON

M5E 1G5

Tel: 416-363-1666

Mobile: 647-574-5832

Website: www.hotelvictoriatoronto.com 

 

4. Omkar Sawant

Reservations Manager 

One King West Hotel 

1 King Street West

Toronto, ON

M5H 1A1

Main: 416-548-8100

Reservations: 1-866-470-5464

Website: www.onekingwest.com 



5. Van Nguyen

General Manager 

Cambridge Suites Toronto 

15 Richmond Street East

Toronto, ON

M5C 1N2

Direct: 416-601-3757

Hotel: 416-368-1990

Website: www.cambridgesuitestoronto.com 

Our Amenities

We are by far the most experienced and best coworking team in the market – established in 1980

  • We are the highest Tech centre in the market
  • We have a very modern, high quality, brand new facility located at:

   18 King Street East, Suite 1400

      Toronto, Ontario   M5C 1C4 Canada

    • 18 King Street East is a boutique Class A building – East of Yonge: easy street parking, less traffic, excellent restaurants and lovely parks – St. James Park @ Church & King and Berczy Park @ Wellington East, Scott and Front Streets – Very high energy and engaging area
    • A few steps (a few seconds) to the Yonge Street subway/underground PATH network and streetcar available outside building
    • Building is located in Toronto's vibrant financial district
    • Plenty of parking available in the area including street parking and reserved parking in the 18 King building 
    • Adjacent to the building huge outdoor food courtyard - Beer Bistro www.beerbistro.com and Craft Beer Market www.craftbeermarket.ca/locations/toronto/ restaurants and bars with onsite catering services
    • Onsite amenities:  Tim Horton's, Beer Bistro, Convenience store and Starbucks across the street 
    • Nearby amenities:  underground PATH network, numerous restaurants, banking, Starbucks plus a wide array of nearby shops and services 
    • New modernized office layout fully furnished with meeting spaces and training rooms plus café lounge area
    • We are leaders in the service of training/meeting rooms with full conference facilities, high quality hot and cold catering
    • Largest training room and conference facilities accommodate up to 60 people classroom style
    • Ultra-high-speed - 1 GIG pipe = 1,000 x 1000 fiber-optic network, which will deliver internet connection speeds faster than most North American services
    • Private shower room
    • Indoor Reserved Parking at the current building rental rate
    • Bicycle secure parking
    • Rent a space to accommodate your team for meetings, training sessions, corporate events or coworking space or flexible office space for one day, one week, one month or one year, or whatever term suits your business
    • Telsec has over 650 locations in 40 different countries worldwide available for their clients. Office clients receive up to 8 hours of meeting space per month at no charge at any ABCN member location. Plus, Office and Virtual Office clients may rent a space from any member location at special member rates which varies depending on the location 
    • King Edward Hotel is located across the street - recently completed a $40 million renovation and boutique hotels close by within walking distance
  • Dining and entertainment at high quality restaurants only minutes away – Carisma, Terroni, Woods Restaurant & Bar and Michelin Rated - Restaurant 20 Victoria. Plus numerous lunch and takeout eateries nearby

         Please check out our 70 second video, click below:

Take a look at our facilities www.telsec.net    

Telsec will Customize Your Client’s Office(s) Layout to Meet Their Requirements

You are welcome to drop-in any-time, a quick call would be appreciated to ensure our availability Vanessa 416-574-1112 or Josie 416-606-4349 or e-mail josie@telsec.net. 

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